mCARE+ (Collect-Analyze-Resolve-Enhance)
A subscription service for your IT & Telephony needs! This suite of solutions is designed to ensure that your business-critical technology and applications are running at peak performance and with maximum uninterrupted uptime.
Remote Monitoring
Remote monitoring provides the service with a 24 hour real-time view of your network and IT assets. This allows for the early detection of trouble so that remedial steps can be taken before problems become severe.
Proactive Support
This service allows a world-class, dedicated support to be affordable and accessible to small and medium size businesses. It provides you with the access to best of class, professional, and customized infrastructure help when you need it.
Network Care
mCARE+ is the leading professional , proactive computer and network care. Thus, assuring your network is up and running at peak performance levels at all times.
Key Benefits
- 24/7-hour monitoring
- Immediate issue identification
- Rapid service – Fast response time
- Minimizes business disruption
- Monitors mission-critical business applications and devices
- E-Mail notification process
- Fixed fee for services
“I am excited to offer this pro-active service to you our valued clients. mCARE+ support is like having our technical team working around the clock for you. You won’t see us but we will always be there for you, solving your infrastructure problems before you even knew that you had any!”
Vikash Ambwani – President, Communication Connections